Online Banking

Contact Us

Merit Branch
12222 Merit Drive, Suite 100
Dallas, Texas 75251
972-239-7000 (tel)
972-960-2902 (fax)

Preston Branch/Headquarters
13101 Preston Road, Suite 100
Dallas, Texas 75240
469-533-5300 (tel)

Lost/Stolen ATM or Debit Card

Tellerphone (24-hour Account Access)

Visit us in our bank office during regular business hours, Monday-Friday, 9 a.m.-5 p.m. After hours, click here to send us an email. Include your telephone number. We'll respond promptly!

Online Banking Help

Personal or Business Online Banking:

For help with your internet banking accounts, Cash Management, or to have your password reset, contact us through secure e-mail using our Online Form or e-mail our customer service representatives at Just want to talk to a live person? Give us a call at (972) 239-7000.

For questions or issues regarding Bill Payment:

Contact iPay Customer Service toll free at 1-866-600-7060 Monday-Friday 6:30 am to 1 am CST
United Texas Bank Customer Service at (972) 239-7000 during normal business hours. After hours, click here to send us an email.

© United Texas Bank | Online Security | Privacy Policy | Disclosures

United Texas Bank

Monday - Friday, 9am - 5pm



(24-hour Account Access)


Lost/Stolen Debit Card