EFFECTIVE MONDAY, MARCH 23RD, OUR MERIT BRANCH WILL BE TEMPORARILY CLOSED. OUR PRESTON BRANCH WILL REMAIN OPEN TO SERVE YOU!
Now more than ever, protecting the health and well-being of our customers, colleagues, and communities is our top priority.
At United Texas Bank, we continue to monitor the ever-changing news surrounding COVID-19 and have taken a number of steps to ensure uninterrupted access to your banking services.
Effective Monday, March 23, due to the changing status of COVID-19, we will temporarily close our Merit branch. Please note that the ATM and Night Drop at the Merit branch will still be available and fully operational. Also note that our Preston Branch at 13101 Preston Road will be open and fully operational for all of your banking needs, including the ATM.
BANK ANYTIME FROM ANYWHERE WITH UTB’S DIGITAL TOOLS
We also want to remind you that with UTB’s digital tools, you can easily and comfortably handle all your banking needs anytime … from your home, office, or any other remote location.
If you haven’t done so already, we strongly encourage you to enroll in UTB’s Online Banking or Business Online Banking, sign up for Bill Pay or Business Cash Management, and to download the UTB Mobile App for self-service banking and 24/7 account access. Please also sign up for E-Statements so you can access and retrieve your bank statements from your computer or smart phone.
For Personal Online Banking Enroll Now
View your balance, transfer funds, pay bills, and more. Once your enrolled, you can sign up for Bill Pay where you can pay bills online in just minutes, see bills in one place (pay them all at once) and set up future and recurring payments.
For Business Online Banking Enroll Now
Business Online Banking gives you the convenience of online banking for your business and the ability to choose Cash Management packages or order services a la carte to fit your needs.
For Mobile Banking with Mobile Deposit Learn More/Get the UTB Mobile Banking App
Mobile Banking is free* and like having a UTB branch in your pocket. View your balance, transfer funds, deposit checks, pay bills**, and more.
A UTB Debit Card gives you access to cash 24/7/365 at any ATM and enables you to make purchases in stores worldwide or online quickly, easily, and securely. And UTB will reimburse any surcharges incurred when using an ATM not owned or operated by UTB up to $100 per month.
To order your debit card, email [email protected] or click on the CONTACT US link below. Be sure to document your request for ordering a UTB Debit Card and provide your name and telephone number so we can get in touch with you to fulfill your request.
In the event you find yourself facing financial difficulties, we are here to help.
Please contact us to discuss how we might be of assistance. Call our Customer Service line at (972) 239-7000 or click on the button below to reach out via a convenient email form. Contact Us
Your health and safety are of paramount importance to us. Let us know if there is anything we can do for you during these challenging times.
For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov
*Some data charges may apply based on your data plan with your mobile carrier. Please check with your carrier for potential charges.
**You may initiate bill payment, mobile banking with deposit and E-Statements after you have successfully enrolled into Online Banking.